Contact
We love hearing from you ❤️
At Primium Essentials, we’re not just another online store — we’re a small family-run business that truly cares about our customers. Whether you have a question about a product, need help with your order, or simply want to share your feedback, we’re always here for you.
Every message you send is personally reviewed by someone from our team — not an automated system — because we believe real people deserve real support.
💬 Get in Touch
You can reach out to us any way you like — we’ll respond as quickly as possible (usually within a few hours during business hours).
📧 Email: primiumessentials@gmail.com
📱 WhatsApp / Phone: +91 7988604302
🕓 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
📦 Order or Return Help
For help with your order, returns, or exchanges, please include:
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Your order number
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The email or phone number used during checkout
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A short description of the issue
If your product arrived damaged or incorrect, please attach an unboxing video and photos — we’ll make it right as quickly as possible.
📍 Our Address
Primium Essentials
Ward No.5, Building No. 130/2/1/1/3,
Wazirpur Road, Farrukhnagar
District Gurugram, Haryana – 122506, India
💖 Why Our Customers Love Reaching Out
We’re known for our personal touch — our customers often tell us how refreshing it feels to talk to a real person who actually cares.
Whether you’re a first-time shopper or a returning customer, your satisfaction means everything to us.
So don’t hesitate — reach out anytime. We’re always just a message away.
📩 Send Us a Message
(If you’re adding a Shopify contact form, use this section title above your form.)
We’d love to hear from you — fill out the form below with your name, contact details, and message, and we’ll get back to you soon!